Features
Everything the suite does, on one page
The full capability map across AURA, ORBIT and SEAL — every feature below is included in one Aivedha subscription, with the plan ladder that unlocks the deeper ones.
Every plan includes all three products · free plan to start
AURA — AI-ASSISTED CUSTOMER SUPPORT
Answer every customer, on every channel
AURA brings live chat, email and WhatsApp conversations into one shared team inbox — with AI-assisted replies, automation rules, canned responses and CSAT reporting, so small teams respond like big ones.
One inbox, every channel
Live chat, email and WhatsApp conversations land in one queue with full history, so nothing slips between tools.
Website chat widget
A fast, brandable live-chat widget you embed with one script tag. Visitors talk to your team without leaving your site.
Canned responses
Save your best answers once and fire them with keyboard shortcuts. Consistent replies in a fraction of the time.
Teams, assignment & labels
Route conversations to the right team, assign owners, add private notes and organise everything with labels.
Automation rules
Auto-assign, tag and triage incoming conversations by channel, content or customer attributes — before an agent touches them.
Campaigns
Proactively message site visitors and segments with one-off or ongoing campaigns to drive engagement and re-activation.
CSAT surveys & reports
Measure satisfaction after every conversation and track volumes, first-response and resolution times per agent and team.
SLA policies
Set first-response and resolution targets on Business plans, and watch breaches surface before customers feel them.
WhatsApp requires a WhatsApp Business API number. SLA policies arrive on Business-grade plans (Vajra & Chakra).
Explore AURA in depth →ORBIT — SMART SCHEDULING
Book more meetings, chase fewer calendars
ORBIT gives every person and team a booking page backed by real calendar sync. Round-robin routing, automatic reminders, buffers and embeds turn scheduling from email ping-pong into a single link.
Booking pages
Personal and team scheduling links your clients can book without creating an account. Share one URL, get confirmed meetings.
Calendar sync
Two-way sync with Google Calendar, Outlook and CalDAV keeps availability truthful and double-bookings impossible.
Round-robin & collective events
Distribute inbound meetings fairly across a team, or require multiple hosts to be free at once for panel calls.
Reminders & workflows
Automatic email confirmations, reminders and follow-ups cut no-shows without anyone lifting a finger.
Buffers, limits & timezones
Protect focus time with buffers, daily booking limits and minimum notice. Invitees always see slots in their own timezone.
Embeds
Drop your booking flow straight into your website as an inline embed, popup or floating button.
Routing forms
Ask qualifying questions first and route each booking to the right person or event type on Business plans.
Routing forms arrive on Business-grade plans (Vajra & Chakra). Invitees never need an account to book.
Explore ORBIT in depth →SEAL — E-SIGNATURES
Close agreements in minutes, not weeks
SEAL sends documents for signature with multi-party flows, reusable templates, typed fields and a tamper-evident audit trail with signing certificate — so deals, offers and approvals stop waiting on printers.
Multi-party signing
Route one document to any number of signers, in a strict sequence or all at once, with per-signer fields.
Reusable templates
Turn recurring documents — NDAs, offers, contracts — into templates with pre-placed fields and send them in seconds.
Rich field types
Signature, initials, name, date, text and checkbox fields, dropped precisely where they belong on the PDF.
Audit trail & certificate
Every envelope records who viewed and signed, when and from where — sealed with a signing certificate on completion.
Notifications & reminders
Signers are emailed automatically at each step, and pending recipients can be nudged with one click.
Team workspaces
Share templates and completed documents across your team with folders that keep everything findable.
Signing API & webhooks
Create envelopes and react to signature events programmatically on Business plans — signatures inside your own product flows.
The signing API & webhooks arrive on Business-grade plans (Vajra & Chakra). Documents are sent as PDFs.
Explore SEAL in depth →The plan ladder
Which plan unlocks what
Five plans, one suite — every tier includes AURA, ORBIT and SEAL; tiers change limits and depth, never which products you get.
| Plan | Monthly | What it adds |
|---|---|---|
| Aarambh | Free | The whole suite, small: 1 AURA inbox with the web chat widget, 1 ORBIT event type with unlimited bookings, 3 SEAL documents, 3 one-time credits, 1 user, 1 GB storage. |
| Raksha | $10/mo | Adds AURA's email channel with 2 inboxes and canned responses, calendar sync and email reminders across 5 ORBIT event types, SEAL templates with 25 documents/month, 10 credits/month, up to 3 users. |
| Suraksha | $45/mo | Adds automation rules, CSAT surveys and reports in AURA, team scheduling with round-robin in ORBIT, unlimited inboxes, event types and SEAL documents with bulk send, custom branding, 50 credits/month, up to 10 users. |
| Vajra | $150/mo | Adds SLA policies and AURA's API & webhooks, ORBIT routing forms, workflows and organization-wide availability, the SEAL signing API with webhooks and team folders, API access across the suite, 200 credits/month, up to 25 users. |
| Chakra | $300/mo | Everything in Vajra with unlimited users, a dedicated success manager, custom onboarding and migration assistance, a 99.9% uptime SLA and phone + priority support, 500 credits/month. |
Yearly billing saves 10% on every paid tier. Full limits, currencies and the live catalog are on the pricing page.
Underneath all three
The platform layer
Suite-wide capabilities every product inherits from the one account behind it.
One sign-in
Sign in once and every product knows you — no second passwords, no re-inviting your team.
Tenant-scoped workspaces
Each workspace's data stays scoped to its own tenant across the whole suite.
One bill, two currencies
INR with GST via Razorpay, or USD via PayPal — either way, a single invoice for all three products.
Your data, your call
Export and deletion on request, essential-only cookies, documented sub-processors.
Every feature above, one subscription
Support, scheduling and signatures — included together on every plan, from free to enterprise.
Free plan · no card to start · pay in ₹ or $