How can we help?

Aivedha is one software suite with three products: AURA (customer support across live chat, email and WhatsApp), ORBIT (scheduling and booking pages) and SEAL (legally-binding e-signatures). One account, one workspace and one subscription cover all three — plan tiers change limits, never which products you get.

Choose Start free anywhere on the site — signup opens in a popup over the page you're reading, so you never lose your place. The free Aarambh plan needs no card and opens AURA, ORBIT and SEAL together.

Credits are the suite's shared usage currency. Paid plans allocate a credit pool each billing period — 10/month on Raksha, 50 on Suraksha, 200 on Vajra, 500 on Chakra — spent across AURA, ORBIT and SEAL as you use them. The free Aarambh plan includes 3 one-time credits to try everything.

Sign in from any page (it opens as a popup) and manage everything — plan, billing, invoices, cancellation — in the customer portal at app.aivedha.io. The products live at aura.aivedha.io, orbit.aivedha.io and seal.aivedha.io under the same sign-in.

You can connect your channels, calendars and documents and be productive the same day. For larger imports — contacts, templates, historical data — email us and we'll plan the migration with you.

Aivedha is built and operated by AiVibe Software Services Pvt Ltd, Chennai, Tamil Nadu, India — the company behind the whole suite. You can read more on the About page.

Start free on Aarambh — 3 suite credits, one AURA inbox with the web chat widget, one ORBIT event type with unlimited bookings and 3 SEAL documents. Upgrade when a limit starts to pinch; your data carries over unchanged.

No. The Aarambh plan is free with no card required. You only enter payment details when you choose a paid plan.

Both. Indian customers pay in INR (GST-inclusive) via Razorpay — cards, UPI, netbanking and wallets. International customers pay in USD via PayPal. Either way it's a single invoice for the whole suite.

Yes. INR prices are GST-inclusive and your invoice carries the GST breakdown.

You sign in (or create an account), confirm the plan, and pay — through Razorpay for INR or PayPal for USD. Your plan opens the moment payment is confirmed.

Yes — yearly billing saves 10% versus paying monthly. To switch cycles, choose the plan on the new cycle at checkout or write to us and we'll sort the transition.

Yes. Cancel from the portal whenever you like — your plan stays active until the end of the period you've paid for, and cancelling stops future charges.

14 days, for unused paid periods — first purchases and renewals alike. Email support@aivedha.io from your account email with the invoice reference; we acknowledge within one business day and decide within five. Approved refunds return to the original payment method, typically settling in 5–10 business days. Full details are in the refund policy.

Website live chat, email and WhatsApp today. Each inbox can hold multiple channels, and every conversation keeps its full history. WhatsApp requires a WhatsApp Business API number.

AURA can suggest reply drafts from the conversation context. Your agents stay in control — suggestions are inserted only when a human accepts them.

Yes. Conversations can be assigned to agents or teams, discussed with private notes, and organised with labels so ownership is always clear. User limits depend on your plan.

You can start receiving new conversations the day you connect your channels. For contact imports and larger migrations, write to us and we'll help you plan it.

AURA is included in every Aivedha plan — one subscription covers AURA, ORBIT and SEAL. The free Aarambh plan includes one inbox with the web chat widget.

No. Booking pages are public — invitees pick a time, fill in their details and get a calendar invite. Only hosts need an Aivedha account.

Google Calendar, Microsoft Outlook and any CalDAV-compatible calendar. Sync is two-way: busy slots hide automatically and new bookings are written back.

Add several hosts to one event type and ORBIT distributes incoming bookings across them based on availability, so load stays balanced.

Yes — inline embeds, popups and floating buttons are supported with a small snippet. Your page, your branding, ORBIT underneath.

ORBIT covers the scheduling core those tools are known for — booking pages, calendar sync, team routing, reminders and embeds — and it ships inside one Aivedha subscription together with support (AURA) and e-signatures (SEAL).

Electronic signatures are legally recognised in most jurisdictions — including under India's Information Technology Act, 2000 and similar frameworks elsewhere. Every SEAL envelope carries a tamper-evident audit trail and signing certificate to support enforceability. For specific documents, check the rules that apply to your document type and jurisdiction.

Multiple recipients per envelope, each with their own fields, signing in the order you set — sequential or parallel.

PDF documents. Most word processors export to PDF, and templates let you reuse a prepared PDF endlessly.

The Aarambh free plan includes 3 e-sign documents so you can run a real signing flow end-to-end before paying anything.

Documents are transmitted over HTTPS and stored in cloud object storage in our AWS environment. You can download completed envelopes with their certificates at any time.

Yes. Every workspace is scoped to its own tenant, and data access is isolated per tenant across the suite. Our privacy policy covers storage, retention and your GDPR/DPDP rights in detail.

Our infrastructure runs on Amazon Web Services, primary region US East (N. Virginia). Data moves over HTTPS, and documents are stored in cloud object storage in our AWS environment.

No. Authentication is handled by Amazon Cognito — we never see or store your password in our own databases. Card, UPI and wallet details are entered directly with Razorpay or PayPal and are not stored on Aivedha systems.

Yes. You can request access, correction, export or deletion of your personal data at any time — we respond within 30 days. If you delete your account, we delete or anonymise associated personal data within 90 days (invoices and tax records are kept as Indian law requires), and after termination you can export your content for 30 days.

Only essential ones: secure, HTTP-only session tokens that keep you signed in across the suite, plus a non-sensitive display cookie for your signed-in state. No third-party advertising or cross-site tracking cookies.